
Frequently Asked Questions
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We are located in beautiful Mermaid Beach, Gold Coast.
5 / 2519 Gold Coast Highway, Mermaid Beach.
We are conveniently positioned on top of the iconic Bam Bam Bakehouse.
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You will never be without a carpark at MUSE. We have our own MUSE client car parks located directly below the building.
The car park ramp can be accessed off Gold Coast Highway (turning left down the driveway immediately after Ventura Avenue if coming from Broadbeach).
Follow the ramp down, and you will see MUSE Aesthetic Carparks to the right.Once you're in the car park, simply follow the staircase to the top floor of the building.
The infamous Bam Bam carpark is usually always quiet after 1pm, so if you have an afternoon appointment, you will also easily find a car park right out the front of the building.
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Refer to your aftercare, but generally speaking you must wait a minimum of 2-4 weeks after medical treatments before having any facials.
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We think its important to come back for a review when it's your first time having that treatment in our clinic. Our nurses will advise when reviews are absolutely necessary and when they are optional.
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Don't worry - all our aftercare goes out via email 1 hour after your appointment. Alternatively, find your aftercare here.
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You can self manage all your appointments online here: https://museaestheticsau.gettimely.com/
Simply enter your phone number to log in. Once logged in, you will need to click the three lines/menu bar in the top left corner to access your appointments.
Alternatively, email the administration team on info@museaesthetics.com.au, or phone the clinic on (07) 5651 6141.
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Yes, you can absolutely bring in a support!
However if your friend is wanting their own consult, make sure they have booked their own timeslot to give our nurses enough time to attend to both yourself and your friend.
Safety is our priority so we never want to rush treatment or consults.
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We accept all credit cards including AMEX and cash in clinic.
We also offer Afterpay for all products and services. Please create an account at www.afterpay.com prior to attending your appointment.
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Unfortunately our building does not have an lift, and the only to the top is via stairs.